Support
Need help with something? We’re here for it.
Whether you’ve hit a bug, have a question about how trades work, need help with your account, or want to report an issue with another user, send us a message below and our team will get back to you.
Typical response time: 1–2 business days
Before you reach out
A lot of common questions are already answered on our FAQ page — it might save you some time.
If you’re trying to:
- Report a user, listing, or conversation → You can do this directly in the app from the listing detail screen, applicant profile, or conversation header using the Report or Block option. This routes your report straight to our moderation team.
- Delete your account → This can be done directly from Settings within the app. If you run into trouble, let us know below and we’ll take care of it.
- Recover a locked or inaccessible account → Send us the email or phone number associated with your account below.
Other ways to reach us
- Email: [email protected]
- App Store issues: If you’re having trouble downloading or updating the app, please contact Apple Support directly, as some issues are outside our control.
For urgent safety concerns
If you feel unsafe or believe you’re interacting with someone engaging in harmful, abusive, or fraudulent behavior, please use the in-app Report feature immediately and also reach out to us here — safety reports are prioritized. See our Safety & Community Guidelines for more information.